1.1 “Seller” means Arron s.r.l., as identified above.

1.2 The term “Buyer” means the consumer, i.e. a natural person who makes a purchase under  this contract, for purposes not related to any entrepreneurial, commercial, craft or professional  activity.

1.3 The term “Contract” means this online contract of sale and purchase, relating to the Seller’s  movable property, entered into between the Seller and the Buyer under a system of distance  selling by means of telematic tools, organized by the Seller.

1.4 The term “Purchase Proposal” means the order completed by the Buyer and sent to the  Seller, pending acceptance by the Seller.

1.5. “Products” means the tangible movable goods offered for sale on www.arron.it and illustrated  at www.arron.it/shop to be verified

2.1 By this Contract, respectively, the Seller sells and the Buyer purchases at a distance, through  telematic means, the Products.

The contract between the Seller and the Buyer is concluded exclusively through the Internet network, by means of the Buyer’s access to the address www.arron.it where, following the  indicated procedures, the Buyer will arrive to formalize t h e Purchase Proposal related to one or  more Products.

4.1 The purchase contract is finalized when the order, correctly filled out, is received telematically  by the Seller and the Customer receives t h e order confirmation from the Seller containing a  summary of the general and particular conditions applicable to the contract, information relating  to the essential characteristics of the Product and t h e indication detailed price, means of payment, withdrawal, delivery costs and applicable taxes.

4.2 Sending the order implies the Customer’s obligation to pay the Product Price.

4.3 The Seller may reject, by e-mail communication, orders in case of their incompleteness or  incorrect filling, unavailability of products, invalidity of the credit card transaction, orders of  Customers with whom disputes have previously arisen, including those related to the payment of  an order.

4.4 The Products will remain the property of the Seller until the payment of the Price by the  Customer. In the event of non-payment, or failure to confirm the successful payment, the  purchase contract shall be deemed to be terminated as of right pursuant to and for the purposes  of Article 1456 of t h e Italian Civil Code, resulting in an email notice to the Customer of the  termination of the purchase contract.

4.5 Shipment of the Product will take place upon receipt of confirmation of successful payment  of the Price.

4.6 At the moment when the system receives the Purchase Proposal from the Buyer, it will send him an automatic email summarizing the order, in which the data recalled in the previous point are included. In the 24 hours following receipt of the Purchase Proposal, the Buyer will receive a second email from the Seller, confirming or rejecting the order (in the first case, the contract will be considered regularly concluded), also taking into account the provisions of Article 8.2.

5.1 The Customers may make payment of the price of the selected Products and of the contribution  for shipping costs referred to in Article 6 above by credit card, PayPal and bank transfer. The Seller  reserves the right to vary, at any time, the means of payment that may be used by the Customers, it  being understood that those published in the Online Shop at the time the Orders are placed by the  Customers shall be deemed usable.

5.2 In case of payment through PayPal, upon submission of Orders by Customers, the Web session  will be transferred to PayPal’s secure Web site. On such website, Customers may complete payment  of the price and shipping cost contribution referred to in Article 6 above using their PayPal account  and in accordance with the terms of use of the PayPal service subscribed to by Customers at that  time or previously. The price and shipping cost contribution shall be charged to Customers’ PayPal  account at the same time that the Seller sends the Order Confirmation.

5.3 At the same time as sending the Orders, the Seller will send the Customers order confirmation  document, anticipated by e-mail to the address entered by the Customer at the time of the Order. In  the event that the Customer needs an invoice, he must enter his tax code at the time of purchase, if  he is a private customer or VAT number in the case of a company. For the purpose of issuing the  invoice, the information provided by the Customers shall be the basis. No changes to the invoice will  be possible after it has been issued by the Seller.

5.4 The information received by the Seller srl will be used exclusively to complete the procedures  relating to the purchase and sale of the Products and for the refund procedures in the event of the  exercise of the right of withdrawal referred to in Article 10 below by the Customers.

6.1 The Seller will deliver the Products selected and ordered, by courier. Shipping methods, times  and costs are clearly indicated and well highlighted at the time of purchase

6.2 Orders will be processed within 10 working days from the date of receipt of the orders, the  time may be lengthened in case of vacations up to a maximum of 20 working days. In  the event that the Seller is unable to ship within that time, timely notice will be given to the Buyer  by email.

6.3 The Seller is not responsible for any delays or inefficiencies attributable to the courier, but  offers its cooperation to solve any problems. If, due to inefficiency or delays attributable to the  courier or for other reasons beyond the Seller’s control or due to force majeure, it is not possible  to meet the delivery time, the Seller reserves the right to postpone delivery for up to 10 days,  or to terminate the contract, returning to the Buyer as soon as possible any sums paid for  undelivered items.

6.4 Without prejudice to the right of withdrawal under Section 13, the Buyer may not refuse  delivery of the shipment or demand its return to the sender: in such case any shipping or storage  charges will be charged to the Buyer.

7.1 All sales prices of the Products displayed and indicated within the website www.arron.it are  in Euros.

7.2 The prices listed against each of the Products offered to the public are valid until the date  indicated in the catalog.

7.3 Sales prices are inclusive of VAT. Shipping costs, which are not included in the purchase  price, must be indicated and calculated, by the Seller, before the Purchase Proposal is sent, in  accordance with Article 4.1.

7.4 If the purchaser resides in a country outside the European Union, any upward difference in  local taxes and customs fees must be added to these costs. These additional charges are indicated  by the carrier at the time of delivery of the shipment and must be paid by the buyer to the carrier;  without such payment, the carrier will not deliver.

8.1 The Seller ensures through the telematic system the processing and fulfillment of orders  without delay. For this purpose it indicates in real time, in its electronic catalog, the number of  available and unavailable Products, as well as the shipping times. 

8.2 If an order exceeds the existing quantity in the warehouse, the Seller will, by e-mail, let the  Buyer know whether the good is no longer bookable or what the waiting time is to obtain the  chosen good, asking whether he/she intends to confirm the order or not.

9.1 The Seller assumes no liability for inefficiency attributable to force majeure if it fails to  execute the order within the time stipulated in the contract.

9.2 The Seller shall not be liable to the Buyer, except in the case of willful misconduct or gross  negligence, for inefficiencies or malfunctions related to the use of the Internet beyond its control  or that of its sub-suppliers.

9.3 The Seller shall also not be liable in respect of damages, losses and costs incurred by the  Buyer as a result of the non-performance of the contract due to causes not attributable to the  Seller, the Buyer being entitled only to a full refund of the price paid and any incidental charges  incurred.

9.4 Seller assumes no liability f o r any fraudulent and unlawful use that may be made by third  parties, of credit cards, checks and other means of payment, when paying for the Products  purchased, if it proves that it has taken all possible precautions based on the best science and  experience of the time and in accordance with ordinary diligence.

9.5 In no event shall Buyer be held liable for any delay or mishap in payment if he/she can prove  that he/she has made the payment in the time and manner specified by Seller.

10.1 All Products sold on the Seller’s website are covered by the Legal Guarantee of  Conformity provided for in Articles 128-135 of Legislative Decree No. 206/2005.

10.2 Should the Products have any defects/shortcomings these must be reported by the  Customers directly to Arron srl via pec arron@pec.it

11.1 The Buyer agrees to pay the price of the purchased goods at the time and in the manner  specified in the Contract, in addition to any additional charges set forth in Article 7.4.

11.2 The Buyer agrees, upon completion of the online purchase process, to arrange for the  printing and storage of this contract.

11.3 The information contained in this contract has, moreover, already been reviewed and  accepted by the Buyer, who acknowledges this, as this step is made mandatory prior to  confirmation of purchase.

12.1 The Buyer has the right to withdraw from the contract within 14 days from the date of  receipt of the goods. Within this period, the Buyer must manifest its decision to withdraw from the contract by filling out this form. The Buyer must  specify, in the above form, the order number and the items he/she intends to return.

12.2 Within the next 14 days after sending the notice referred to in Article 3.1, the Purchaser  must return the goods to Arron s.r.l., via Donat Cattin, 59 – 52100 Arezzo (AR), at its own  expense and assuming responsibility in case of loss or damage of the Product

12.3 Seller will reimburse Buyer for all payments received from Buyer. The refund will be issued in  full to the payment card used or the bank account used for the purchase as soon as possible.

12.4 The Buyer who exercises withdrawal and is in possession of the goods shall comply with the  conditions below:

1. a) the Products must not have been used, worn, washed or damaged;
2. b) the identification tag should still be attached to the Products, as it is an integral part of  the Products;
3. c) the Products must be returned undamaged in their original packaging, complete with all  accessories shipped with them (e.g. dust bag).

12.5 Should the Products fail to meet the requirements set forth in (a), (b), and (c) above, the  Seller reserves the right to refuse to return any Products that it deems do not meet the  requirements set forth in 12.4 above

12.6 The Seller, upon receipt of the Products, will notify the Buyer by e-mail, (to the address  provided pursuant to clause 4.4) and, with the same communication, will notify the Buyer of  any defects/faults found.

13.1 The obligations referred to in art. 11.1 (payment of the Products) and art. 6 (delivery of the  Products) are of an essential nature, so that the non-fulfillment of only one of them, where not  determined by fortuitous event or force majeure, will result in the legal termination of the  contract (ex art.1456 c . c.), without the need for judicial pronouncement.

14.1 Pursuant t o Article 12 of Legislative Decree 70/03, the Seller informs the Buyer that every  order sent is stored (in digital and/or paper form) at the Seller’s premises in accordance with  criteria of confidentiality and security.

15.1 Communications directed to the Seller and any complaints or inquiries will be considered  valid only where sent to the following addresses:

– via Donat Cattin No. 59, 52100, Arezzo (AR), for paper communications;

– shop@arron.it for email communications;– arron@pec.it for PEC communications.

16.1 The place of jurisdiction for any dispute arising from the interpretation or execution of the  contract is that of the place of residence or elective domicile of the consumer and mandatory  under Article 33, paragraph 2, letter u), Consumer Code. For the various disputes, the Court of  Arezzo has jurisdiction.

17.1 This contract is governed by Italian law.