Personalizza con le tue iniziali

Please handle the item with care in order to ensure a longer service life.

• Keep away from direct light, heat and rain. If it gets wet, wipe dry immediately with a soft cloth.
• Avoid contact with all kinds of liquids, alcoholic beverages, solvents, perfumes and the like.
• Fill the bag with paper to keep its shape and absorb moisture, store it in its case.
• Do not carry objects that are too heavy that could change the shape of the bag.
• Clean with a soft, dry cloth. If using specific leather or fabric cleaners, test their compatibility in a small, hidden area.

SHIPPING

We prepare every order with care and attention to detail. Orders are generally dispatched within a couple of business days. During busy periods or for items requiring special preparation, processing may take up to 5 business days.

Shipping within Italy: €6

Free shipping within Italy: on orders over €150

Shipping within Europe and worldwide: costs are calculated at checkout

Taxes and customs duties: are the customer's responsibility, where applicable.

RETURNS

If you are not satisfied with your purchase, you may request a return within 14 days of delivery.

Items must be returned in perfect condition, complete with their original packaging and any original accessories.

Return shipping costs are the customer's responsibility.

This approach allows us to maintain a careful and responsible production process, reduce waste and continue investing in the quality of our products.

Personalised items cannot be returned or exchanged, as they are made to order.

To request a return, please contact us by email and send the item to the following address:

Arron Srl
Via Donat Cattin, 59
52100 Arezzo (AR), Italy

Contact us to find a store near you: click here.